• We work people: We understand that all social systems, including organizations, are networks of people that relate through dialogue processes;

  • We move forward through dialogue: We believe in dialogue and participation as the foundations of the development of effective and healthy social systems;

  • We include several perspectives: We understand that complex problems can only be solved from the inclusion of the voices of the various actors that make up the system;

  • We focus on dynamic adaptation: We realize that we live in a volatile, uncertain, complex and ambiguous age, where the ability to perceive reality and adapt are necessary to ensure the relevance and resilience of people, organizations and systems.

  • We create reality maps:  We believe that stories, models and representations cannot portray reality, but help us talk about and make sense of it. 


The Sense-Lab is guided by 7 guiding principles (collaboration, collective value, systemic vision, transparency, innovative essence and make it happen) defined by its members throughout the planning cycles since its foundation, based on the sum of its individual values, having as its central element the Care.